Chattanooga Medical Supply - The Professionals Choice
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Store Policy

 

Credit Card and Personal Information
You can rest assured your credit card and personal information are safe with Chattanooga Medical Supply, Inc. Your browser and ChattMed.com's secure server encrypts confidential information using 128 bit encryption during transmission, ensuring that transactions stay private and protected.

Privacy Statement

This statement discloses the privacy practices for both our web site and e-mail system.

We have designed ChattMed.com so that no personal identifying information is displayed online or is accessible to the general public. We do not reveal your e-mail address or other personal information. We do not sell or rent our customer information to any outside party under any circumstances.

Use of Your E-mail Address

If you provide us with your e-mail address, or make a purchase from us, we send e-mail to keep you informed about the status your orders. We do not sell or rent your e-mail address to any outside party under any circumstances.

Sharing of Information

During the ChattMed.com ordering process, we ask you to provide us with contact information, such as your name, billing address, shipping address, e-mail address, telephone number and a valid credit card number. We use this information only to verify your account when you order. We do not sell or rent your e-mail address to any outside party under any circumstances.

Cookies
ChattMed.com uses software tags called "cookies" to store product information for the products you are selecting in your shopping cart. The information we store in cookies is not sold, rented or shared with any outside parties.
Order Processing, Shipping and Order Cancellations

If an order has been verbally taken over the phone, and the credit card has been processed. A 5% Administration Fee will be charged on any orders cancelled by the customer, after the credit card has been processed.

If said item has already been shipped. The Customer will pay the 5% Administration Fee as well as any shipping costs incurred shipping FROM AND BACK TO Chattanooga Medical Supply, Inc. .

THESE TERMS ARE NON-NEGOTIABLE.
Most items are processed and shipped within 24 hours from the time of order. If an overnight order is placed by 1:00 PM EST we can usually ship the item that day, overnight orders placed after 1:00 PM EST will be shipped the following day.

PRICING AND AVAILABILITY OF CERTAIN ITEMS ARE SUBJECT TO CHANGE WHILE UPDATING THE STORE.

NOTE: WE WILL HOWEVER CONTACT YOU FIRST BY PHONE AND THE THEN BY EMAIL IF SUCH IS THE CASE BEFORE SHIPPING. 

ALL ITEMS MARKED "CALL FOR SPECIAL PRICING" MUST BE PLACED BY PHONE AT:  423-870-9030. 
If you place an order online, and it states "CALL FOR PRICING",  the order you placed will be discarded and you will be subject to a $150.00 ADMINISTRATION FEE.


Over Sized Items and Item's over 75 lbs, Items also with "call for pricing"

Items that are over 75 LBS will have to be shipped by truck. If another shipping method is necessary we will change the shipping method to truck and send a revised receipt for your approval.


   


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