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PURCHASE ORDERS (DOES NOT INCLUDE CREDIT CARD PURCHASES) :
All Purchase Orders (With No Exceptions) supplied to Chattanooga Medical Supply, INC. by Hospitals, Medical Centers, Universities, Corporations and the like will be set up SOLELY on PAYMENT TERMS OF NET 30
NOTE : 1.5% LATE FEE (AFTER THE ITEMS HAVE BEEN RECEIVED), IF PAYMENT IS RECEIVED 30 DAYS AFTER THE INVOICE DATE.
By using a purchase order you agree to all of the terms and conditions of Chattanooga Medical Supply, INC.
If you DEFAULT or otherwise fail to comply with the payment terms of your account, you will be liable for all costs of collection incurred by Chattanooga Medical Supply, INC. Including But not limited to Reasonable Attorney’s Fees. You also agree to submit to the jurisdiction and venue of the Chancery Court of Hamilton County Tennessee, with respect to any dispute arising under this agreement.
QUOTES :
All Quotes that have been issued to customers must be signed, dated and remitted back to Chattanooga Medical Supply, INC. VIA Email or via FAX : 423-870-2381 Along with the Purchase Order, before the order can be considered valid.
CREDIT APPLICATIONS :
Credit Applications must be updated, if no activity has been received on the account within 12 months from the date of the last purchase order.
Your Account is subject to review at any time for a change in credit limit or payment terms.
PURCHASE ORDERS (DOES NOT INCLUDE CREDIT CARD PURCHASES) :
All Purchase Orders (With No Exceptions) supplied to Chattanooga Medical Supply, INC. by Hospitals, Medical Centers, Universities, Corporations and the like will be set up SOLELY on PAYMENT TERMS OF NET 30
NOTE : 1.5% LATE FEE (AFTER THE ITEMS HAVE BEEN RECEIVED), IF PAYMENT IS RECEIVED 30 DAYS AFTER THE INVOICE DATE.
By using a purchase order you agree to all of the terms and conditions of Chattanooga Medical Supply, INC.
If you DEFAULT or otherwise fail to comply with the payment terms of your account, you will be liable for all costs of collection incurred by Chattanooga Medical Supply, INC. Including But not limited to Reasonable Attorney’s Fees. You also agree to submit to the jurisdiction and venue of the Chancery Court of Hamilton County Tennessee, with respect to any dispute arising under this agreement.
QUOTES :
All Quotes that have been issued to customers must be signed, dated and remitted back to Chattanooga Medical Supply, INC. VIA Email or via FAX : 423-870-2381 Along with the Purchase Order, before the order can be considered valid.
CREDIT APPLICATIONS :
Credit Applications must be updated, if no activity has been received on the account within 12 months from the date of the last purchase order.
Your Account is subject to review at any time for a change in credit limit or payment terms.
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
(Under certain circumstances where there is a warranty involved or other cases like Failure of a unit or table within 30 days, this does not apply.)
To be eligible for a return, your item must be in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please make sure that you are sending the item(s) back to the correct address unless otherwise specified:
Chattanooga Medical Supply, INC.,
827 Intermont road,
Chattanooga, TN 37415
There are certain situations where only partial refunds are granted:
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Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
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Any item that is returned more than 30 days after delivery.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet :
contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often a longer processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at office@chattmed.com or call 423-870-9030 for more prompt service.
Sale items
In some circumstances items that are priced lower than advertised cannot be returned for the higher price of said item, once the sale ends.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item:
send us an email at office@chattmed.com and please include the purchase facility name, address and name, so that we can locate your order
mark it as “Defective/Damaged” and give you an address to send it to with an Return Auth. number on the box.
Shipping returns
To return your product, you should contact chattmed support via office@chattmed.com or call for a faster response 423-870-9030.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
All orders are shipped with Insurance and signature required for items over a certain amount.
Need help?
Contact us at office@chattmed.com or call 423-870-9030 for a faster response related to refunds and returns.